share fitment info

nelly, Big Oz Lebowski parts team

we're an online-first business, and we aim to respond to all support tickets as quickly as possible. don't just take our word for it. check out our response statistics below.

share fitment info

for technicians: if you know better fitment for a part on our product pages, tell us. we check every suggestion against the manufacturer data before we change a listing.

send your website or social links and we will link back to you where your advice is used.

about this guide: what to do if a microwave sparks during use

how we handle this

  • give the model numbers and product codes exactly as written.
  • tell us your source: manual, parts diagram or your own fitting.
  • we may use your advice to update listings. we will not publish your name or email.
  • send your website or social links and we will link back to you where your advice appears.

all messages and enquiries will be reviewed and replied by a human part specialist, not an AI chatbot.

how quickly we reply

figures will appear here

why buy from big oz lebowski

  • fit or refund guarantee on most products: if a covered part does not fit, you get your money back. details
  • in stock only, if it is listed it is on our shelf
  • honest labels, if we say genuine it arrives with factory labels and markings
  • trust matters, Australia runs on trust: what comes around goes around
  • when you contact us, you are speaking with a human not an AI. we respect our customers
  • Aussie business, sydney based, we pack and post from alexandria and pay Australian tax

right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service