fit or refund guarantee
last updated 2 november 2026
1. which products are covered
the guarantee applies to products sold with a fit or refund badge on the product page. without the badge, the returns policy applies instead.
2. when the guarantee applies
- we listed your exact appliance model as compatible at the time of purchase.
- the model number on your appliance matches the model we listed.
- the part has not been modified or damaged after delivery.
3. when the guarantee does not apply
- the appliance model differs from the one the part was ordered for.
- the model number cannot be verified from the label photo.
- the part was modified or damaged after delivery.
4. how to make a claim
- open the warranty and returns form and add your order number.
- attach a clear photo of your appliance's model or rating label. we may also ask for a photo of the part.
- if the model matches our listing and the part does not fit, we refund you, or send a replacement if you prefer.
not sure where the label is? see how to find your model number.
questions? make a claim, a human part specialist replies by email.

