why is my coffee machine pouring slowly or producing no coffee?

slow or missing coffee flow can involve water supply, deposits or a restricted cleanable passage. it does not, by itself, establish that the pump has failed.

pause the drink using normal controls and note any warning, recent filling or cleaning. on a tank-fed machine, check the visible level and seating. switch off before permitted tank handling and do not open a hot or pressurised cap.

the linked flow guide keeps cleaning and prompted descaling specific to the machine and approved product. do not push tools into the outlet, improvise a priming sequence or remove a brew group by another model's method. avoid repeatedly running the pump without water.

leakage into the body, a burning smell, excessive heat or continued lack of flow needs support. internal water, heating, pressure-system and mains work remain professional tasks. the Philips examples do not provide a universal procedure for every coffee-machine design.

possible causes

  • too little water or a tank that is not seated correctly on a tank-fed machine.
  • deposits in a passage the manufacturer provides instructions to clean.
  • an internal fault that needs service.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service