what should i do if my drip coffee maker's glass jug is damaged?

a cracked or chipped carafe is not safe to reuse with hot coffee. a damaged handle or missing lid can also make pouring unsafe or prevent the jug sitting correctly.

unplug the coffee maker and let the hotplate and jug cool. do not glue glass, test cracks with hot water or reuse a damaged handle.

the linked guide covers a matching replacement carafe, not the filter basket or hotplate. the 697650076 / DCGC01 jug for selected Smeg DCF02 machines is 10-cup / 1.25 L with lid and handle, but capacity alone does not establish a match. confirm the model and lid shape, including how it meets the outlet in the manual. this jug is hand-wash only and must not go in a dishwasher, microwave or on a hob.

first checks

  1. check the cold jug assembly

    inspect glass, lid and handle without using hot water to test damage. keep the machine off until a suitable jug is available.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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We do our best to make spare parts easy to find.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service