why won't my dishwasher door latch shut?
if the dishwasher door will not catch, a dish, basket, striker or latch may be involved. if it closes normally but washing will not start, the fault still needs diagnosis.
with the machine off and cool, inspect from the open doorway for a visible obstruction or broken latch. do not force the door, insert tools, press the switch by hand or remove the panel. keep it out of use if it will not latch securely; never tape or bypass the lock.
the linked guide explains assessment of a 690074493-format door lock by a technician. the two-contact lock with metal latch does not include every spacer, screw or fitting that may be needed. provide the full model suffix and explain whether closure itself fails or the machine fails to detect it.
first checks
- look for an obstruction
check dishes and basket seating from the doorway with the dishwasher off and cool, without forcing the latch.
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
