how to check a dishwasher door-lock fault

a dish or basket may stop the door closing; a broken latch or electrical lock fault needs a repairer. with the dishwasher off and cool, check only what is visible from the open doorway.

the linked 690074493-style lock has a metal latch and two contacts. it does not include a separate spacer plate, loose screws or extra fittings.

repair type
technician service
difficulty
moderate

scope: do not run a dishwasher that will not latch securely. do not press the switch with tools, join contacts or tape the lock closed. a genuine service-kit reference may contain pieces absent from this lock-only supply.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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steps

  1. check for an obstruction

    with the dishwasher off and cool, check whether a dish or basket stops the door closing. look for a broken latch from the open doorway. do not force the door, insert tools, press the switch by hand or open the panel.

  2. leave the dishwasher off

    do not use it if the door will not latch securely. never tape, join contacts or bypass the lock.

  3. arrange the repair

    give a qualified repairer the full model suffix. explain whether the latch is visibly broken or the dishwasher does not recognise the closed door. ask them to check product compatibility, the plug and mounting, and arrange any separate spacer or fittings.

  4. have the door checked

    after fitting, the technician should check that the door latches normally and the electrical lock works. they must confirm that washing cannot run with the door open.

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