how to identify a dryer roller-and-shaft kit
dragging or rumbling needs the drum supports and other causes checked before parts are selected. RB170002 supplies two rear rollers, two shafts, two retaining rings, two flat washers and two formed washers for one drum.
brackets and shaft nuts are separate; a kit cannot repair damaged retained supports.
- repair type
- technician service
- difficulty
- hard
scope: qualified service is required for tool-assisted disassembly under Speed Queen guide D516891ENR4. identify the dryer section or individual drum; safe stacked access and any gas work need their own service arrangements.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
i agree, show repair advice
steps
- leave the dryer off
do not keep running it to reproduce dragging or noise. disconnect power safely. leave cabinet opening, drum support and any gas work to qualified service personnel.
- describe the problem
record the noise and any difficulty tumbling already noticed. check the full model and suffix on the product page, identifying the dryer section or individual drum that needs repair.
- arrange the repair
have a technician check the rollers and shafts together and look for another cause of drag. they should compare the kit with the old supports and arrange safe access before ordering.
- have the drum checked
after repair, the technician should check that the supported drum moves freely and runs normally with all panels back in place.
think you can improve this guide? help us

