how to identify a dryer roller-and-shaft kit

dragging or rumbling needs the drum supports and other causes checked before parts are selected. RB170002 supplies two rear rollers, two shafts, two retaining rings, two flat washers and two formed washers for one drum.

brackets and shaft nuts are separate; a kit cannot repair damaged retained supports.

repair type
technician service
difficulty
hard

scope: qualified service is required for tool-assisted disassembly under Speed Queen guide D516891ENR4. identify the dryer section or individual drum; safe stacked access and any gas work need their own service arrangements.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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steps

  1. leave the dryer off

    do not keep running it to reproduce dragging or noise. disconnect power safely. leave cabinet opening, drum support and any gas work to qualified service personnel.

  2. describe the problem

    record the noise and any difficulty tumbling already noticed. check the full model and suffix on the product page, identifying the dryer section or individual drum that needs repair.

  3. arrange the repair

    have a technician check the rollers and shafts together and look for another cause of drag. they should compare the kit with the old supports and arrange safe access before ordering.

  4. have the drum checked

    after repair, the technician should check that the supported drum moves freely and runs normally with all panels back in place.

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got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

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