how to identify a dryer support-roller wheel set
noise from the drum does not establish that its rollers are the cause. a technician must assess the wheels, retained shafts and other drive parts.
the W10314173 / WPW10314173-style set contains four rollers, eight nylon tri-ring spacers and four clips. it has no shafts, and the appliance may use fewer than four wheels.
- repair type
- technician service
- difficulty
- hard
scope: use the complete dryer-section model and revision. gas and hardwired appliances require qualified service. do not run with panels off or assume new rollers can be fitted to worn shafts.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
i agree, show repair advice
steps
- check visible loose items
with the dryer off, look for loose items in the drum and note if the cabinet already seems unstable. do not move it to investigate.
- stop the dryer
turn it off and disconnect power safely if the noise continues. do not open panels or run it while taken apart.
- have the rollers checked
check the complete model revision on the product page; use the dryer section on a stacked washer-dryer. ask a technician to check the wheels, shafts and other drum-drive parts, and confirm the roller shape, mounting and number needed.
- have the repair checked
the technician should fit the correct securing pieces and use only shafts in good condition. before use, they should check that the drum is securely supported and runs without the unusual noise, with the cabinet closed.
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