why has a lamp gone dark on my Roband or Apuro food warmer?
a dark lamp on the listed Roband or Apuro food warmers may reflect a failed lamp or a supply fault. appearance alone cannot distinguish them, and the two brands' lamp arrangements are not interchangeable.
model scope: Roband HQE/HUQE version 2, or Apuro DR755-A to DR759-A and DY460-A to DY465-A. these use different lamp and supply arrangements.
this guidance covers Roband HQE/HUQE version 2 or Apuro DR755-A to DR759-A and DY460-A to DY465-A. stop use, follow the exact isolation instructions and let the lamp and holder cool. from outside, note which lamp is dark, the full model and safely readable markings.
the linked observation guide explains obtaining the correct access and lamp instructions. keep guards and electrical covers in place. Roband's internal parts are not user-serviceable, and hardwired supply, damaged holders or uncertain isolation require qualified help.
do not force a lamp, guess a rating or choose by cap alone. stop for arcing, broken guards or damaged leads. these heat shades maintain food warmth; they are not cooking appliances.
possible causes
- a lamp that has expired, as described for the Apuro heat shades.
- a power-supply or lead fault that needs service.
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
