what should i check if my fridge or freezer is not cooling properly?
poor cooling can involve a door gap, blocked interior vent or unsuitable setting, as well as an internal fault. check accessible causes and monitor an appliance thermometer rather than relying on the light or a cool feeling.
move food away from vents and ensure shelves, drawers and packages do not prevent door closure. clean and dry the seal gently and look for damage or a persistent gap. confirm the temperature setting recommended for the exact model; regional set-points and wall clearances are not universal.
the linked seal-and-airflow guide explains these observations. record the thermometer reading and what changed so a repairer can assess the problem, but do not use these checks as clearance that stored food is safe.
if cooling remains inadequate, arrange prompt service. do not remove internal panels, diagnose a compressor from a sound or disturb the sealed refrigerant circuit.
possible causes
- the door is not sealing
- stored items blocking interior air vents
- an unsuitable setting or a cooling fault
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
