what should i do if my combination microwave's glass shelf tray is damaged?
a chipped, cracked or missing rectangular glass tray needs a correctly supported replacement. do not reuse cracked glass or treat it as a round turntable.
switch off and let the oven and glass cool. check the model, outside shape and accessible supports without opening cabinet covers. do not glue the tray, bend supports or use a powered empty-microwave test to check fit.
the linked guide concerns the fixed shelf-tray format replacing 10141820, with outside width 455 mm and depth 365 mm, not a wire rack. the tray must sit evenly without force in the manual's permitted position and modes. follow the exact manual for cleaning; let hot glass cool gradually on a heatproof mat rather than a cold or wet surface. if the tray rocks or jams, or its supports are damaged, seek further help.
first checks
- check fit cold
compare the tray's edges and sound supports with the exact model instructions before loading or heating it.
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
