why is cold water filling my top loader slowly?

slow or intermittent cold filling can be caused by a supply restriction or a valve fault. start with the accessible cold tap and visible hose, and stop if the washer is leaking.

record the cycle and whether the hot supply is also affected. do not disconnect a hose to test the flow, pull the washer out or open its covers. a visible leak needs locating rather than assuming it comes from the valve.

the linked guide is for arranging assessment of the cold-water inlet assembly. the 140000916035 is a triple cold valve supplied with three black outlet seals; it is separate from the hot-water valve and does not include inlet hoses. a technician must confirm the full model, suffix and product number and check the valve and seals before fitting parts.

first checks

  1. check without disconnecting

    check the accessible cold tap and visible hose. if leaking, stop use, close both taps and unplug only from a dry, safely accessible point.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service