why is my front-loading washing machine leaking around the door?

water at the front opening can come from damaged door rubber, trapped fabric, debris or door misalignment. stop the active leak before inspecting the visible seal.

close the tap and unplug only from a dry, safely accessible point. do not open a hot or water-filled door, remove retaining bands or run another cycle to reproduce the leak. once safely empty and cool, photograph visible damage and the full model label.

the linked guides cover different seals, not interchangeable fixes. they include smooth-profile rubber with a fitted nozzle; grey and black epdm versions with one tube and no lighting nozzle; MDS66651605 with a small lower and larger upper-left opening; and DC64-03197A with one pipe opening. silicone-specific requirements, all ports and clamp condition must be checked by the technician. never cut openings, drill moulded features or force a mismatched seal.

first checks

  1. show the existing seal safely

    when off, cool and empty, photograph the whole visible rubber and openings without removing clamps. include full model and revision details.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

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customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service