why does my washing machine leak while taking in detergent?

water appearing as the washer fills and takes in detergent can come from drawer residue or an overflow, an internal dispenser hose or another connection. stop the leak before trying to identify a part.

close the tap and unplug only if the plug and surrounding area are dry and safely accessible. do not run another cycle to locate the leak or open covers. from outside, note where water first appeared and any safely visible drawer spill or residue.

the linked guide concerns the internal MAR62542002 dispenser-to-tub bellows hose, without clamps. a technician must trace the leak and check both connections and retained clamps before replacing it. give the full model/product code and the washer-section identity on a stacked appliance. WV5-1408W and WV5-1409W require qualified service for this repair.

first checks

  1. record the first visible water

    from a safe dry position, note drawer, door or underside and the cycle stage without reproducing the leak.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service