why is water dripping from my washing machine or washer-dryer door?

on front-loading washing machines and washer-dryers, fabric or dirt between the rubber seal and door can let water through. a torn, distorted or displaced seal needs assessment rather than more cleaning.

model scope: front-loading machines with a rubber door seal.

stop the machine and wait until it is cool and the door releases normally. do not force a locked door or open against retained water. once safe, remove trapped fabric and wipe exposed rubber and reachable folds with warm water and a soft cloth.

the linked seal-care guide explains looking for splits or displaced rubber without stretching the seal or removing retaining clamps. dry reachable folds and avoid abrasives. this is not a top-loader tub-seal procedure.

keep a machine with a split or displaced seal, or continued door leakage, out of use and arrange service. cleaning may remove a sealing obstruction but cannot mend damaged rubber or establish the source of every leak.

possible causes

  • clothing is caught in the door seal
  • dirt is preventing the door sealing evenly
  • the rubber is torn, distorted or out of place

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

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customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service