why does my Samsung washing machine smell musty?
moisture and residue around the door seal can leave a Samsung washing machine smelling musty. check the accessible seal and the cleaning programme specified for your model before adding a cleaner.
model scope: Samsung washing machines with drum clean, drum clean+ or detergent-free tub clean.
this advice covers washing machines with drum clean, drum clean+ or the specified detergent-free tub clean programme. these programmes run with an empty drum and no detergent, cleaning tablet or other cleaning agents; another brand's cleaner-based routine is not interchangeable.
the linked drum-cleaning guide explains the programme setup and subsequent seal care. after the cycle finishes, let the door release and the machine cool, then switch off and unplug before wiping accessible residue with a damp cloth. if AddWash is fitted, do not pull out its rubber packing or force the small door.
a torn seal, leakage, stuck latch or smell that persists after appropriate cleaning needs further attention rather than repeated chemical treatments.
first checks
- check the programme name
use the cleaning instructions for the exact model. remove laundry before the named drum-cleaning programme and do not add cleaning agents.
possible causes
- residue or moisture around the door seal
- drum cleaning is overdue
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
