how to check a top-loader's dual water inlet valve

start with the taps and visible inlet hoses, then give a technician the pattern of slow or absent filling. a valve is a possible cause, not a diagnosis from the symptom alone.

the linked assembly has two solenoids and mesh inlet screens and is rated 220-240 V ac. inlet hoses are not supplied.

repair type
technician service
difficulty
moderate

scope: this covers selected top-loaders, not the four-solenoid valve in Speed Queen AFNE9BSP303AN01. Whirlpool WB10037 needs a separate check. a valve-only supply is not the complete Kleenmaid LP693 kit with two hoses.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

i agree, show repair advice

steps

  1. check the water supply

    check both taps and visible inlet hoses without pulling the washer out. note the cycle and whether hot water, cold water or both are affected.

  2. stop unsafe filling

    stop using the washer if it leaks or fills uncontrollably. switch off, unplug only from a dry, safely accessible point and close both taps. leave covers and wiring alone.

  3. arrange a valve check

    give the technician the full model and filling details. check the product page, and have them compare the old valve's rating, connections and mounting before deciding whether it needs replacing.

  4. check after repair

    the technician must confirm that filling is controlled and the connections do not leak before the washer returns to use.

think you can improve this guide? help us

parts for this solution

related problems

right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service