how to check a top-loader's bias spring and clip
a small bias spring can contribute to repeated knocking, but an uneven load or another suspension fault may be responsible. try the washer manual's load check before arranging service.
424346 links the tub neck ring to a left-side suspension attachment. one spring is supplied, without the separate 420197P clip or long suspension rods.
- repair type
- technician service
- difficulty
- moderate
scope: the front-left or rear-left attachment varies by model. have the repairer follow the original arrangement and check the clip; WA8060P requires an authorised repairer. do not choose a spring location from an example photo.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
i agree, show repair advice
steps
- check the load
pause the washer and wait until it stops completely before spreading an uneven load as the manual directs. check that it stands level without moving or tilting it.
- stop repeated banging
if it keeps banging, stop using it rather than trying more spins. unplug it and close the taps before any inspection.
- arrange a spring check
give the technician the full model and product code, with every revision character, and check the product page. have them inspect the spring, clip and suspension. the spring hooks from the tub neck ring to the suspension and needs the exact attachment position.
- wait for the repair check
a broken clip needs attention too. don't resume normal loads until the spring and attachments are secure and the cause of the knocking has been addressed.
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