how to drain retained water and clean a washing machine drain filter safely
use the washing machine or washer-dryer's documented controlled-drain procedure before cleaning an owner-accessible drain filter. once the retained water is cool, remove loose filter debris and securely refit the cap and any drain-tube stopper, checking for leaks as the manual directs.
- repair type
- owner care
- difficulty
- moderate
- hands-on time
- ~ 20 min
scope: machines whose manual provides a drain-filter cleaning procedure.
tools and materials
- towels
- shallow container
when to get help
- a stuck cap, sharp debris, jammed impeller or leak after refitting needs service. stop rather than forcing parts or reaching into the pump. if water still will not drain after cleaning, arrange assessment.
steps
- cool the water and disconnect power
switch off, unplug and close the water tap. wait for retained wash water to cool. put towels and a shallow container in place to protect the floor.
- drain before loosening the cap
follow the manual's drain-tube or controlled-draining method. do not unscrew the filter cap against a full drum or improvise a draining method if none is provided.
- remove loose debris and refit
clear loose debris from the filter and its seating without forcing the impeller. secure the filter cap and any drain-tube stopper. follow the manual's reassembly and drain-check sequence, watching for leaks.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
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related problems
- why are clothes soaking after my washing machine or washer-dryer finishes washing?check spin selection and bunched laundry. a pool of water in the drum is a drainage issue to address before another spin or drying cycle.
- why is my washing machine or washer-dryer door still locked?retained water, heat, a normal delay or control lock can prevent opening. use normal controls and never force the handle or bypass the lock.
- why is water left in my washing machine or washer-dryer drum?check rinse hold before treating retained water as a fault. any owner filter access requires the model's cooling and controlled-draining method.
