how to check washing machine stability and safely accessible feet

with the washing machine or washer-dryer stopped, check for rocking and review its installation and transit-restraint instructions. adjust only feet and locknuts you can safely reach as the guide permits; do not tip, pull out or reach underneath a heavy or stacked installation.

repair type
owner care
difficulty
moderate
hands-on time
~ 15 min

scope: installation checks without moving or tipping the machine.

when to get help

  • ask an installer to help if adjustment requires moving the machine or reaching underneath. do not move a heavy or stacked appliance alone. if support and transit restraints are correct but shaking continues, arrange service.

steps

  1. check for rocking

    with the machine stopped, gently check whether the cabinet rocks on its feet. use a spirit level on the top if you can reach it safely.

  2. check a new installation

    confirm from the installation instructions that the transit restraints were removed. if they are still fitted, leave the machine off until the installation is corrected.

  3. adjust only feet you can reach safely

    follow the installation guide for accessible foot adjustments and locknuts. do not reach underneath, tilt the machine or pull out a heavy, built-in or stacked installation to make the adjustment.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

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