how to clean residue and odours from a washing machine or washer-dryer
for a washing machine or washer-dryer with odour or residue, clean accessible seal and manual-dose drawer deposits while the machine is off and cool. then run its specified empty maintenance programme with only the stated cleaning dose, and let damp areas dry safely.
- repair type
- owner care
- difficulty
- easy
- hands-on time
- ~ 15 min
scope: use the machine's specified maintenance programme and cleaning dose.
when to get help
- if dirty water comes back into the machine or the smell persists after cleaning, have the waste connection and appliance checked rather than repeating stronger cleaning treatments.
steps
- remove visible residue
with the machine off and cool, clear deposits from the exposed door seal and removable manual-dose drawer. use their cleaning instructions rather than dismantling hidden parts.
- run the maintenance programme
remove all laundry. use the programme, cleaner or detergent dose specified for the machine; do not substitute a stronger mix or an arbitrary hot-wash setting.
- reduce dampness between washes
dose future washes for the load and local water conditions. let damp areas dry when safe to do so, keeping children away from any open machine door.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
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