why does food stick to my commercial contact or plate grill?

cooking residue, a damaged surface or an insecure liner can make food stick to a commercial contact or plate grill. check the cooled cooking area before choosing a liner or assuming a heating fault.

model scope: commercial contact and plate grills.

isolate the grill as its instructions require and let the plates cool. do not cool them suddenly with water or ice. inspect residue, peeling coating and liner security while leaving guards and heating parts in place.

the linked surface-care guide uses only tools and cleaners approved for the actual plate or liner. retainers and seasoning methods differ, so a Roband clip arrangement or original-sheet rating is not a generic fitting or temperature instruction for every grill or aftermarket liner.

stop for peeling coating, distorted plates, loose retainers, damaged wiring or continuing heating trouble. internal electrical or gas work needs qualified service. cleaning or replacing a liner cannot establish that a heating problem has been repaired.

possible causes

  • cooking residue on the food-contact surface.
  • a damaged coating or liner.
  • a liner that is not held correctly by its retainer.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service