how to check wet or locked cooktop touch controls

for cooktops with touch controls, switch off and let the cooking zones cool before removing anything on the sensors. wipe away water or grease, dry the surface and use the model's normal unlock sequence if the control lock is on.

repair type
owner care
difficulty
easy
hands-on time
~ 5 min

scope: touch controls only.

tools and materials

  • soft damp cloth

when to get help

  • if the display stays dead, power keeps tripping or the controls still do not respond, arrange service without repeated resets. cracked glass means stop use and isolate power if safe. do not open the cooktop or work on fixed wiring.

steps

  1. clear and dry the controls

    turn the cooktop off and let hot zones cool. move anything resting on the controls, wipe away water or grease with a soft damp cloth, then dry the surface.

  2. check the control lock

    use dry fingers and touch one sensor at a time. if the lock is on, follow the unlock sequence in your manual rather than trying unrelated button combinations.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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