should i replace my DishDrawer base rack or just an insert?

a rusty, bent or broken base rack can leave dishes insecure, but a damaged removable insert may be the only part needing replacement. identify the affected component with the drawer empty.

disconnect power, let the drawer cool and remove the dishes before following its rack-care instructions. do not assume similar-looking racks fit the same drawer or product-code version.

the linked guide concerns one 522657 grey base rack without adjustable or folding crockery inserts. only required inserts in sound condition should be transferred from the existing matching rack. if the base itself is sound, use the relevant insert guidance rather than treating every broken support as a whole-rack fault. before loading dishes, the rack must seat securely and the spray arm must turn without touching it or an insert.

first checks

  1. separate rack from inserts

    inspect the cool empty drawer and note exactly which broad or narrow removable component is damaged.

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
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  • fit or refund guarantee on most products

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service