why will my dishwasher door not close freely?

a tray, long utensil or crooked basket can prevent a dishwasher door reaching its latch. clear the load and check basket travel before assuming the latch itself is faulty.

switch off and let hot dishes and parts cool before rearranging them. look for items projecting beyond the basket and check that rack inserts are seated and baskets roll fully in. close the door gently; pressure is not a diagnostic test.

the linked loading guide covers clearance around the door, dispenser and spray arms. if a basket catches or tilts, the separate wheel guide may help with a matching removable clip-on wheel, but it does not cover bent rails, broken mounting wire or height-adjuster repairs.

if the door still will not close once the load is clear, arrange assessment. do not bend runners, force the latch or bypass the door protection to start a cycle.

possible causes

  • a tray or utensil sticking out
  • a basket sitting out of position
  • a damaged basket wheel or door closure

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

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customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service