how to load a dishwasher so the spray arms can turn
with the dishwasher off and cool, space dishes and utensils so the baskets, door, dispenser and spray arms are clear. rinse a blocked removable spray arm only by the model's method and secure its retainers when refitting.
- repair type
- owner care
- difficulty
- easy
- hands-on time
- ~ 10 min
scope: loading and spray arms that your manual allows you to remove.
when to get help
- a broken rack support, cracked spray arm, door that still will not close or poor washing after these checks needs a repair assessment. do not force the door or its latch.
steps
- make room for the load
with the dishwasher off and cool, move protruding utensils, separate nested dishes and seat rack inserts correctly. check that baskets roll fully in and the door closes without force.
- clear the spray-arm path
turn each spray arm gently by hand to check it clears the dishes. if holes are blocked, remove the arm only as your manual permits, rinse it and secure its retainers when refitting.
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
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related problems
- why are dishes still dirty after my dishwasher finishes?check filter cleanliness, spray-arm clearance and dish spacing before assuming an internal fault. wash water must reach the load.
- why will my dishwasher door not close freely?look for projecting utensils or a crooked basket before blaming the latch. do not force the door against a load or damaged runner.
- why is a tablet left undissolved in my dishwasher?check that the dispenser can open and spray water can reach it. a tablet unsuitable for a short cycle does not prove a heater fault.

