why does my dryer finish while clothes are still damp?

an automatic dryer cycle can finish while heavier items remain damp, especially in a mixed load. check the programme and dryness setting before assuming a sensor or heater has failed.

separate heavy towels from light clothing and stay within the selected programme's load limit. washable items should first be spun at a speed suitable for the fabric. clear the lint filters before comparing the result with another suitable load.

the linked load-and-sensor guide covers sensor-strip cleaning only if the manual identifies the strips and provides an owner method. cool and isolate the dryer first, use only the specified cloth and cleaner, and do not scrub with abrasives or open panels to find a sensor. the separate lint guide covers screen inspection and refitting.

if suitable loads still finish damp after permitted care, arrange service and record the programme, load and result. never run with a missing or damaged filter.

possible causes

  • the programme or dryness setting does not suit the load
  • heavy and light fabrics are drying at different rates
  • residue on moisture sensors or lint in the filters

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service