how to check food position and settings in a Westinghouse WTM fridge

for Westinghouse WTM3100, WTM3400, WTM4302 and WTM5002 top-mount fridges, move watery food away from cooling vents and check the fridge setting. keep food behind the freezer-floor ribs so the top door closes properly.

repair type
owner care
difficulty
easy
hands-on time
~ 5 min

scope: Westinghouse WTM3100, WTM3400, WTM4302 and WTM5002 top-mount fridges.

when to get help

  • get help for persistent abnormal cooling, a door that will not seal or damaged controls. do not disturb the sealed refrigerant circuit.

steps

  1. reposition sensitive food

    move watery food away from the cooling vents and put suitable fruit and vegetables in the crisper. keep the vents clear rather than packing food against them.

  2. review the fridge setting

    if the compartment is too cold, move the fridge control to a less-cold setting using this model's temperature instructions. keep food behind the freezer-floor ribs so the top door closes properly.

  3. check whether the problem persists

    if food continues to freeze away from the vents after the setting settles, arrange service. do not remove interior panels or assume which sensor needs replacing.

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

think you can improve this guide? help us

related problems

right to repair manifesto

You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
  • we pack and post from Alexandria NSW
  • fit or refund guarantee on most products

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service

need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service