why will my washing machine or washer-dryer programme not start?
a washer may be waiting for the door to close, a start command or a delayed-start time. check the normal controls before treating the lack of a start as an internal fault.
look for clothing caught at the door and close it gently. read the display for delayed start and a control lock, then follow the start sequence for the exact model. a lock symbol can describe a normal setting, not a defective interlock.
the linked start-and-door guide also explains why a door may stay locked after a cycle, including retained water or cooling. those conditions need their normal release sequence rather than extra force or an emergency method from another machine.
if the programme still will not start, or the door will not latch or release after normal conditions clear, arrange service. never bypass the lock or investigate internal wiring to make the machine run.
possible causes
- clothing is caught at the door
- delayed start or the control lock is on
- the start command has not been accepted
solutions
diy warning
working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.
