why does my washer-dryer leave clothes damp after drying?

a load that fits a wash programme may exceed a washer-dryer's drying limit. check the selected drying capacity and starting wetness before assuming a heating fault.

split an oversized load and use a fabric-suitable spin before drying. keep the ventilation openings identified by the manual clear. the linked preparation guide covers these operating checks, not internal drying-system access.

cooling methods differ: some washer-dryers need the water tap open during drying or fluff cleaning, while an air-cooled example has different requirements. likewise, only clean an air filter if the exact manual lists one for owner care. stop, cool and isolate the machine first; do not open the cabinet to search for a filter.

if a correctly prepared load still stays damp or drying will not start, arrange service and report the programme, load and result. do not transfer one model's capacity or cooling arrangement to another.

possible causes

  • the drying load is too large
  • too much water remains after spinning
  • a required air opening, filter or water supply needs attention

solutions

diy warning

working on appliances can involve mains electricity, water and moving parts. always disconnect power and water before you start. in Australia, gas work must be done by a licensed gasfitter, and fixed (hard-wired) electrical work by a licensed electrician. everything on this site is guidance only, and any repair you carry out is at your own risk. we are not responsible for any damage or injury caused by attempting a repair. if you are not confident, please use a qualified technician.

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You bought it, you own it, and you should be able to fix it.Australian households deserve access to genuine spare parts,clear part numbers and honest fitment information,without replacing an entire appliancewhen something small breaks.

We do our best to make spare parts easy to find.

  • in stock only: if it is listed it is on our shelf
  • honest labels: if we say genuine it arrives with factory labels and markings
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need a hand?

got a question about a part or an order? drop us a message and we'll get back to you as soon as we can.

customer service